SHIPPING & RETURNS

Shipping Policy

Madakto Art Centre makes deliveries Australia wide. Your delivery method is made by Australia Post when your order will be submitted by the payment.

An e-mail confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase.

Delivery is between Monday and Friday unless over the delivery method for some reason choose to deliver on a weekend.

TRACKING ORDERS

All orders delivered within Australia automatically have tracking.  If your order has not arrived please contact us for assistance of tracking at Contact us page.

 

DELIVERY TIMES

Orders are usually dispatched within 2 business days – We endeavor to get your order to you ASAP. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on location it is 2-7 days.

Return & Exchange Policy

IMPORTANT: Please check that all items received are what you have ordered. If you have received an incorrect item DO NOT OPEN IT. We will not accept any returns or provide refunds of items that have been opened, tampered with, or not in their original condition. If you receive a damaged item please contact us within 4 days of delivery and do not throw it away as we will require proof that the item has been damaged (for example: images e-mailed to us of the damaged item.

 

PRICES AND PAYMENT

All prices on the website are in Australian dollars and are inclusive of GST where applicable. Prices are subject to change without notice.

Payment Methods